Voids are the most expensive line on a portfolio P&L.
We track void days as a portfolio KPI and run a structured void-reduction programme across every property under management. The objective is to compress the time between tenancies, not to push rent for the sake of it.
How we reduce voids
- 60-day pre-end-of-tenancy renewal conversation
- Marketing live 30 days before move-out
- Standardised turnaround — 5–10 working days from key receipt
- Pre-priced refresh works on every turn — paint, deep clean, minor repairs
- Rental pricing reviewed against live market on every let
- Empty-property insurance and council-tax exemption management
KPI standard
Targets, reported monthly, every portfolio.
Single lets
Under 4% portfolio void.
HMOs
Under 6% portfolio void.
Serviced accommodation
Under 20% portfolio void (seasonally adjusted).
Book a void-reduction review.
Where your portfolio sits today, where it could sit, and what to change.